Submit a Review for Monkey Puzzle Day Nursery East Sheen
Oxford House, 169 Upper Richmond Road West, East Sheen, London, SW14 8EB
View Full Details of Monkey Puzzle Day Nursery East SheenLatest Reviews for Monkey Puzzle Day Nursery East Sheen
06 March 2025
My son has a great time in the nursery. The staff are very friendly and helpful. The place is very clean and nice. I would recommend the nursery.
14 February 2025
My two children are both at Monkey Puzzle Day Nursery in Tweenies and preschool. They are always full of smiles when I collect them, saying what a great day they have had. The staff truly care about the children and have a warmth and love for them, which makes me as a mother feel comfortable. The management is excellent and they always communicate updates to the nursery. I am very happy with Monkey Puzzle and recommend to anybody thinking of joining.
07 February 2025
My daughter has been at Monkey Puzzle East Sheen since April 2023 and is currently in the preschool room. It had a few managerial issues in the early part of 2024 which were a source of concern for all parents but the new management and current staff are absolutely outstanding. The manager and deputy manager have really steered this ship into wonderful waters and we couldn't be happier. The activities the children undertake are so varied and interesting, my daughter is always happy at drop off and pick up and talks descriptively and excitedly about her day. The Pre-School room are also working on developing the children's understanding of numbers and letters and help them develop their writing and creative skills. I honestly couldn't be happier and one staff member in particular a long-standing staff member, is just the best. A very happy and varied environment indeed.
07 February 2025
Our daughter attends the nursery and we are absolutely happy about the progress she is making. We are amazed with the wonderful ideas the management team are working on. We believe it's one of the best nurseries which offer a great future base to the children. The nursery really focus on the major areas to build the right personality for each child and really work side by side with the parents to achieve the best outcomes.
26 December 2024
I attended the festive open day on Saturday 7th December at Monkey Puzzle Day Nursery with my daughter and my son who attends Monkey Puzzle Day Nursery. It was an amazing day, we all enjoyed it, the staff were very helpful and polite, and there were so many activities and food to eat. It was also lovely to meet the other parents and children. I would like to say thank you to all the staff at Monkey Puzzle Day Nursery.
10 July 2024
I've had 2 children in the nursery over the last 12 months and there has been a constant issue in resourcing and communication since they joined but it's becoming increasingly worse over the last few months. Sometimes the resourcing issues have been so serious that the nursery has opened late as a result. Children don't have key workers identified and there are serious safeguarding concerns addressed to senior management in the head office by parents and staff. Senior management was notified but did not seem to grasp the severity of the issues and often blamed the hard-working staff who were working despite all the obstacles they faced. After becoming aware of issues senior management didn't actively speak with staff to ensure they were supported but they did roll out a new payment system. Their priority is money and not the safety of children or supporting their staff.
24 January 2024
The team at Monkey Puzzle East Sheen are amazing. My daughter is in the preschool class there and she loved it from the first day she went. They start you off with 3 settling-in days so your child feels comfortable in the environment and with staff, this was great for me as it was the first time I had sent my daughter to any kind of child care. The first day you get to stay with your child to see the activities they do and what the staff are like and how well the other children are settled. The key workers are incredible teachers especially, my daughter's favourites! Not only because they're so much fun and so friendly, but also because they genuinely care about the kids there and want to inspire learning. The manager is also a fantastic manager. Great with parents and children, I honestly can't fault the place, they have such a wonderful team which makes it the perfect daycare setting. I highly recommend and plan on sending my next child there when he's bigger.
20 November 2023
Monkey Puzzle in East Sheen is a wonderful nursery. All the staff are knowledgeable, well trained and caring and our grandchild is very happy here and learning so much. I love the app that gives me information on what he has been doing each day and it's a joy to see the varying activities that are happening for his age group. Thank you so much!
15 November 2023
My child started at Monkey Puzzle East Sheen a few months ago, and is so happy being dropped off, and we as parents feel so reassured leaving him. The staff have been so helpful in getting him settled in quickly, and he is so comfortable with all of them and everyone clearly is of such a loving, caring nature. The manager is always super friendly, cheerful and positive and a great person to be leading the team. The facilities are so clean and new, and there are so many beautiful toys. The children get to play outside in the well-equipped garden come rain or shine, giving them lots of fresh air! Thank you Monkey Puzzle for taking such good care of him! We would recommend this nursery to everyone in the area.
15 November 2023
Monkey Puzzle East Sheen has truly been a home away from home for our son. The nursery staff and rooms are extremely warm, engaging and welcoming and not to mention all the fun sing alongs and stories that make its way back home on afternoons. The in-house prepared meals from breakfast to afternoon tea are balanced and is carefully planned taking into consideration all of the dietary needs and favorites of the children. We truly love Monkey Puzzle East Sheen and will miss everyone when our little one moves on to primary school.
15 November 2023
Monkey Puzzle is a gem for our little child, who's always excited to go each day. The staff's friendliness and readiness to help stand out immensely. They maintain exceptional cleanliness, ensuring a healthy space for all the kids. Festivities like Halloween are a blast, and we can't wait to see what they do for Christmas. It's more than a daycare; it’s a place where our child feels happy and cherished.
15 November 2023
Our experience at East Sheen Monkey Puzzle has been positive since our baby started here. The transition from maternity leave to full-time day care was made all the more easier as our child loves going to Monkey Puzzle and comes home tuckered out from a day of playing and activities. The staff are also very thoughtful and show a genuine interest in his development and care.
04 April 2023
My child absolutely loves Monkey Puzzle. All the staff are so warm and welcoming and it is such a lovely environment for the children. My child is so happy when I drop him off and it is nice leaving him knowing he is going to have a wonderful and happy day, playing, learning and interacting with the other children and staff. The staff all look after him and the other children so well and are so supportive of the parents and provide lots of feedback on how the child is doing etc. The facilities are brilliant, including all the toys and outdoor space. We are so grateful to Monkey Puzzle for looking after our son so well.
07 March 2023
Since my child has started with Monkey Puzzle Day Nursery East Sheen, he has been shown love, support and understanding. He is constantly praised, listened to, cared for and cuddled. Drop-offs are so easy when your baby wants to go to nursery and gets excited about going. We were originally considering a childminder and did meet with a few. I am so glad that we chose this nursery instead. The staff are friendly, approachable, understanding and easygoing. We follow a vegan diet and they have been supportive and very accommodating to our needs. We don't have to worry about what our baby eats as he is offered a variety of well-balanced, nutritious and delicious meals, which he eats all of! They have created a warm, loving environment that is run very well. Well done Monkey Puzzle Day Nursery East Sheen! Thank you for loving our baby! We love you!
28 February 2023
My child has been in this nursery since they opened and the experience (both his and ours) has been outstanding. Speaks for itself when your toddler just walks into the room in the morning and doesn't even look back. The staff are wonderful, creative and caring and all activities (of which there are many) are really well planned and organised. It's a new nursery with great facilities and lots of wooden toys. We're very happy so far and more than happy to recommend it to anyone.
30 January 2023
I am full of love for this nursery as it has exceeded all my expectations - I wish it had been around when my eldest was at nursery! The staff are all incredibly caring and knowledgable and go above and beyond to help make you feel part of a family. They have excellent facilities and lots of space in each room as well as outside for the children to play and take real dedication in creating exceptional daily activities based on a weekly focused theme. I would strongly recommend this nursery to other parents.
Latest Reviews for Monkey Puzzle Day Nursery East Sheen
06 March 2025
My son has a great time in the nursery. The staff are very friendly and helpful. The place is very clean and nice. I would recommend the nursery.
14 February 2025
My two children are both at Monkey Puzzle Day Nursery in Tweenies and preschool. They are always full of smiles when I collect them, saying what a great day they have had. The staff truly care about the children and have a warmth and love for them, which makes me as a mother feel comfortable. The management is excellent and they always communicate updates to the nursery. I am very happy with Monkey Puzzle and recommend to anybody thinking of joining.
07 February 2025
My daughter has been at Monkey Puzzle East Sheen since April 2023 and is currently in the preschool room. It had a few managerial issues in the early part of 2024 which were a source of concern for all parents but the new management and current staff are absolutely outstanding. The manager and deputy manager have really steered this ship into wonderful waters and we couldn't be happier. The activities the children undertake are so varied and interesting, my daughter is always happy at drop off and pick up and talks descriptively and excitedly about her day. The Pre-School room are also working on developing the children's understanding of numbers and letters and help them develop their writing and creative skills. I honestly couldn't be happier and one staff member in particular a long-standing staff member, is just the best. A very happy and varied environment indeed.
07 February 2025
Our daughter attends the nursery and we are absolutely happy about the progress she is making. We are amazed with the wonderful ideas the management team are working on. We believe it's one of the best nurseries which offer a great future base to the children. The nursery really focus on the major areas to build the right personality for each child and really work side by side with the parents to achieve the best outcomes.
26 December 2024
I attended the festive open day on Saturday 7th December at Monkey Puzzle Day Nursery with my daughter and my son who attends Monkey Puzzle Day Nursery. It was an amazing day, we all enjoyed it, the staff were very helpful and polite, and there were so many activities and food to eat. It was also lovely to meet the other parents and children. I would like to say thank you to all the staff at Monkey Puzzle Day Nursery.
10 July 2024
I've had 2 children in the nursery over the last 12 months and there has been a constant issue in resourcing and communication since they joined but it's becoming increasingly worse over the last few months. Sometimes the resourcing issues have been so serious that the nursery has opened late as a result. Children don't have key workers identified and there are serious safeguarding concerns addressed to senior management in the head office by parents and staff. Senior management was notified but did not seem to grasp the severity of the issues and often blamed the hard-working staff who were working despite all the obstacles they faced. After becoming aware of issues senior management didn't actively speak with staff to ensure they were supported but they did roll out a new payment system. Their priority is money and not the safety of children or supporting their staff.
24 January 2024
The team at Monkey Puzzle East Sheen are amazing. My daughter is in the preschool class there and she loved it from the first day she went. They start you off with 3 settling-in days so your child feels comfortable in the environment and with staff, this was great for me as it was the first time I had sent my daughter to any kind of child care. The first day you get to stay with your child to see the activities they do and what the staff are like and how well the other children are settled. The key workers are incredible teachers especially, my daughter's favourites! Not only because they're so much fun and so friendly, but also because they genuinely care about the kids there and want to inspire learning. The manager is also a fantastic manager. Great with parents and children, I honestly can't fault the place, they have such a wonderful team which makes it the perfect daycare setting. I highly recommend and plan on sending my next child there when he's bigger.
20 November 2023
Monkey Puzzle in East Sheen is a wonderful nursery. All the staff are knowledgeable, well trained and caring and our grandchild is very happy here and learning so much. I love the app that gives me information on what he has been doing each day and it's a joy to see the varying activities that are happening for his age group. Thank you so much!
15 November 2023
My child started at Monkey Puzzle East Sheen a few months ago, and is so happy being dropped off, and we as parents feel so reassured leaving him. The staff have been so helpful in getting him settled in quickly, and he is so comfortable with all of them and everyone clearly is of such a loving, caring nature. The manager is always super friendly, cheerful and positive and a great person to be leading the team. The facilities are so clean and new, and there are so many beautiful toys. The children get to play outside in the well-equipped garden come rain or shine, giving them lots of fresh air! Thank you Monkey Puzzle for taking such good care of him! We would recommend this nursery to everyone in the area.
15 November 2023
Monkey Puzzle East Sheen has truly been a home away from home for our son. The nursery staff and rooms are extremely warm, engaging and welcoming and not to mention all the fun sing alongs and stories that make its way back home on afternoons. The in-house prepared meals from breakfast to afternoon tea are balanced and is carefully planned taking into consideration all of the dietary needs and favorites of the children. We truly love Monkey Puzzle East Sheen and will miss everyone when our little one moves on to primary school.
15 November 2023
Monkey Puzzle is a gem for our little child, who's always excited to go each day. The staff's friendliness and readiness to help stand out immensely. They maintain exceptional cleanliness, ensuring a healthy space for all the kids. Festivities like Halloween are a blast, and we can't wait to see what they do for Christmas. It's more than a daycare; it’s a place where our child feels happy and cherished.
15 November 2023
Our experience at East Sheen Monkey Puzzle has been positive since our baby started here. The transition from maternity leave to full-time day care was made all the more easier as our child loves going to Monkey Puzzle and comes home tuckered out from a day of playing and activities. The staff are also very thoughtful and show a genuine interest in his development and care.
04 April 2023
My child absolutely loves Monkey Puzzle. All the staff are so warm and welcoming and it is such a lovely environment for the children. My child is so happy when I drop him off and it is nice leaving him knowing he is going to have a wonderful and happy day, playing, learning and interacting with the other children and staff. The staff all look after him and the other children so well and are so supportive of the parents and provide lots of feedback on how the child is doing etc. The facilities are brilliant, including all the toys and outdoor space. We are so grateful to Monkey Puzzle for looking after our son so well.
07 March 2023
Since my child has started with Monkey Puzzle Day Nursery East Sheen, he has been shown love, support and understanding. He is constantly praised, listened to, cared for and cuddled. Drop-offs are so easy when your baby wants to go to nursery and gets excited about going. We were originally considering a childminder and did meet with a few. I am so glad that we chose this nursery instead. The staff are friendly, approachable, understanding and easygoing. We follow a vegan diet and they have been supportive and very accommodating to our needs. We don't have to worry about what our baby eats as he is offered a variety of well-balanced, nutritious and delicious meals, which he eats all of! They have created a warm, loving environment that is run very well. Well done Monkey Puzzle Day Nursery East Sheen! Thank you for loving our baby! We love you!
28 February 2023
My child has been in this nursery since they opened and the experience (both his and ours) has been outstanding. Speaks for itself when your toddler just walks into the room in the morning and doesn't even look back. The staff are wonderful, creative and caring and all activities (of which there are many) are really well planned and organised. It's a new nursery with great facilities and lots of wooden toys. We're very happy so far and more than happy to recommend it to anyone.
30 January 2023
I am full of love for this nursery as it has exceeded all my expectations - I wish it had been around when my eldest was at nursery! The staff are all incredibly caring and knowledgable and go above and beyond to help make you feel part of a family. They have excellent facilities and lots of space in each room as well as outside for the children to play and take real dedication in creating exceptional daily activities based on a weekly focused theme. I would strongly recommend this nursery to other parents.