Basingstoke Road, Reading, RG7 1AA
View Full Details of Spencers Wood Day NurseryBrilliant caring staff who have genuinely cared for my child and learned about my child and the best ways to interact with her. They have varied activities each day on the theme of the week and we get regular updates and pictures to evidence her participation. She has flourished in their care and enjoys attending nursery.
My little one has been attending the nursery since May 24. The two ladies in the baby room have been amazing along with another two ladies in the next room. Nursery has had challenges with reception which is now fully resolved meaning we are all able to enter the building promptly and safely. My little one is enjoying their time in the nursery and from my experience would certainly recommend it for babies as I've only currently had experience with these rooms.
Brand new nursery with up-to-date and engaging development resources. Clean and tidy workspaces. My child always arrives and leaves with a smile on their face which gives me confidence the nursery is providing an excellent service. Settling in sessions went well at the start and fitted in straight away which reflects on the amazing staff. The key workers are very invested in bonding with them and enthusiastic in providing feedback on development. I do not get any negative feedback.
Staff have been friendly and helpful and my child has settled in really quickly with the help of the staff, always full of stories at pick up about the day's fun with new friends. Clean and fun rooms with lots of toys and activities to engage with.
As a parent, I am very happy with the communication and support as well as the great variety of food my child gets. She is thriving there and the staff are great! The premises are also very clean and tidy every morning which is way better than previous nurseries my daughter has attended. No complaints.
The staff are fantastic and super helpful. The girls in the baby room are amazing and always happy to update you. So happy with them. I love the updates of what they are getting up to and I can't wait for my little boy to go more. My only honest concern relates to the safeguarding with reception. Reception is rarely staffed and you can easily enter the building when other parents leave the gate. You can sometimes walk into the building and straight into the rooms. I appreciate the staff in the actual rooms know us and are not likely to hand over a child to an adult they don't know but it worries me that reception is non-existent a majority of the time and although unlikely it worries me slightly.
My son has only been at Spencer’s Wood for 2 months and I am definitely not disappointed so far. We’re regularly kept updated via the app and any issues via a phone call. The relationship with his key worker is amazing which really puts me at ease! 2 months may seem like a small amount of time but he has learnt so much and his confidence just keeps on growing! I can’t wait to watch him grow up at Spencer’s Wood.
Spencer Wood Day Nursery is doing good. I would like to see the staff more prompt in updating the daily chores of children on the app. At the moment I feel it's very minimum info about how the day was.
My children are so happy at this nursery and are absolutely thriving! The staff encourage my children through learning and play and really supports their growth. The entire setting is amazing with great resources. Children have a range of different tools and equipment to support their development, and all of the staff treat my children like their own family. The app they use to update you on your children's day is amazing and so helpful, I love being able to see what they have eaten and what activities they have done. I don't have a single complaint or concern about the nursery. My children have never been happier or more cared for at a nursery and I am so glad we found a nursery which was such a good fit for our family! Thank you to all the lovely staff!
I had 2 children at this setting when it first opened. In the first 4 weeks and our only 4 weeks here, we have had a disappointing and concerning experience. This was mainly due to the management of the setting and inexperience of staff (I would like to call out the pre-school room leader however, as each interaction with her was always fantastic). Since leaving, senior management has reached out to hear my views and assured me of steps taken to make improvements. Whilst I won’t be around to confirm this, the setting has potential under the right leadership, but until that is established, the current performance did not meet my expectations. Due to my experience, it was enough to pull my children out of the setting and revert back to our previous nursery which was outside of the area. The nursery is new and may need time to develop. I wish them all the best.
We have had such an amazing experience since putting our little boy in Spencers Wood Day Nursery. The amount of settling in sessions was just great and the staff have been so accommodating to our child's needs, including dairy intolerance. We get regular updates on the app throughout the day which instantly eases us and we know he is having the best time when at nursery. The big smile when we collect him says it all.
When the nursery opened we moved our 2-year-old from a different nursery and found he settled in straight away and loved it. We were very happy with the layout and the little extras that help with learning. My son has had a great time every time he has been there, the staff are always polite, helpful and give constant updates with pictures etc. I would highly recommend the nursery and the staff.
The staff at Spencers Wood Day Nursery really make this place, the facilities are nice and new but the staff really do everything they can to make our child and ourselves feel comfortable. I've never felt like any request is too much and they think of so many extra little touches. The app is great for regular updates and also for general communication. The food is always nutritious and varied, there are many different activities they do each day and they spend a lot of time outside. A massive thank you to management and all of the staff that help my little girl have great support and experiences each day.
We had initial doubts putting our son in a brand new nursery with no existing reviews or ofsted rating available, but the nursery tour put our minds at ease. We could sense the passion and knowledge from the nursery manager on their vision for the nursery, which we liked. Our son has been attending Spencers Wood Day Nursery for over six weeks now, and we’ve noticed a huge development in his settling there and also in new skills he has learnt. All the staff have been really friendly and welcoming, and our son adores his key worker which really helps! The app is great as well, providing updates throughout the day.
Fantastic nursery. Our son is very happy! The staff are warm and welcoming and really know the children. They are empathetic and they’re there to support families. They communicate well through the app and we regularly receive photos.
My 10-month grandson joined in November and has not been happier. All staff members are so lovely and always keep you updated with everything about your child. He gets lots of activities to do encouraging his learning and has lots of different types of meals which he seems to love. Thanks to everyone at Spencers Wood.
This is a wonderful nursery with excellent staff, management and facilities. The knowledge and care are second to none and our daughter who has struggled with separation anxiety is doing incredibly well and made strong bonds with the staff all thanks to their ethos, knowledge, facilities and understanding. Would highly recommend Spencer’s Wood Day Nursery to any parents.
Amazing staff! Fantastic management! I’m extremely comfortable knowing my daughter is in safe hands. She has settled in so quickly and loves going to nursery on a daily basis, would definitely recommend to friends and family.
All the staff are absolutely incredible! My daughter has taken a lot longer to settle than expected but the staff have gone above and beyond to make sure my daughter, her dad and I are happy with everything. Nothing seems too much for anyone. The app has been a great help and the staff are brilliant and replying to messages and uploading things about the children’s day. Also, there is a wonderful manager! Overall 5 stars! Thank you all so much!
Brilliant caring staff who have genuinely cared for my child and learned about my child and the best ways to interact with her. They have varied activities each day on the theme of the week and we get regular updates and pictures to evidence her participation. She has flourished in their care and enjoys attending nursery.
My little one has been attending the nursery since May 24. The two ladies in the baby room have been amazing along with another two ladies in the next room. Nursery has had challenges with reception which is now fully resolved meaning we are all able to enter the building promptly and safely. My little one is enjoying their time in the nursery and from my experience would certainly recommend it for babies as I've only currently had experience with these rooms.
Brand new nursery with up-to-date and engaging development resources. Clean and tidy workspaces. My child always arrives and leaves with a smile on their face which gives me confidence the nursery is providing an excellent service. Settling in sessions went well at the start and fitted in straight away which reflects on the amazing staff. The key workers are very invested in bonding with them and enthusiastic in providing feedback on development. I do not get any negative feedback.
Staff have been friendly and helpful and my child has settled in really quickly with the help of the staff, always full of stories at pick up about the day's fun with new friends. Clean and fun rooms with lots of toys and activities to engage with.
As a parent, I am very happy with the communication and support as well as the great variety of food my child gets. She is thriving there and the staff are great! The premises are also very clean and tidy every morning which is way better than previous nurseries my daughter has attended. No complaints.
The staff are fantastic and super helpful. The girls in the baby room are amazing and always happy to update you. So happy with them. I love the updates of what they are getting up to and I can't wait for my little boy to go more. My only honest concern relates to the safeguarding with reception. Reception is rarely staffed and you can easily enter the building when other parents leave the gate. You can sometimes walk into the building and straight into the rooms. I appreciate the staff in the actual rooms know us and are not likely to hand over a child to an adult they don't know but it worries me that reception is non-existent a majority of the time and although unlikely it worries me slightly.
My son has only been at Spencer’s Wood for 2 months and I am definitely not disappointed so far. We’re regularly kept updated via the app and any issues via a phone call. The relationship with his key worker is amazing which really puts me at ease! 2 months may seem like a small amount of time but he has learnt so much and his confidence just keeps on growing! I can’t wait to watch him grow up at Spencer’s Wood.
Spencer Wood Day Nursery is doing good. I would like to see the staff more prompt in updating the daily chores of children on the app. At the moment I feel it's very minimum info about how the day was.
My children are so happy at this nursery and are absolutely thriving! The staff encourage my children through learning and play and really supports their growth. The entire setting is amazing with great resources. Children have a range of different tools and equipment to support their development, and all of the staff treat my children like their own family. The app they use to update you on your children's day is amazing and so helpful, I love being able to see what they have eaten and what activities they have done. I don't have a single complaint or concern about the nursery. My children have never been happier or more cared for at a nursery and I am so glad we found a nursery which was such a good fit for our family! Thank you to all the lovely staff!
I had 2 children at this setting when it first opened. In the first 4 weeks and our only 4 weeks here, we have had a disappointing and concerning experience. This was mainly due to the management of the setting and inexperience of staff (I would like to call out the pre-school room leader however, as each interaction with her was always fantastic). Since leaving, senior management has reached out to hear my views and assured me of steps taken to make improvements. Whilst I won’t be around to confirm this, the setting has potential under the right leadership, but until that is established, the current performance did not meet my expectations. Due to my experience, it was enough to pull my children out of the setting and revert back to our previous nursery which was outside of the area. The nursery is new and may need time to develop. I wish them all the best.
We have had such an amazing experience since putting our little boy in Spencers Wood Day Nursery. The amount of settling in sessions was just great and the staff have been so accommodating to our child's needs, including dairy intolerance. We get regular updates on the app throughout the day which instantly eases us and we know he is having the best time when at nursery. The big smile when we collect him says it all.
When the nursery opened we moved our 2-year-old from a different nursery and found he settled in straight away and loved it. We were very happy with the layout and the little extras that help with learning. My son has had a great time every time he has been there, the staff are always polite, helpful and give constant updates with pictures etc. I would highly recommend the nursery and the staff.
The staff at Spencers Wood Day Nursery really make this place, the facilities are nice and new but the staff really do everything they can to make our child and ourselves feel comfortable. I've never felt like any request is too much and they think of so many extra little touches. The app is great for regular updates and also for general communication. The food is always nutritious and varied, there are many different activities they do each day and they spend a lot of time outside. A massive thank you to management and all of the staff that help my little girl have great support and experiences each day.
We had initial doubts putting our son in a brand new nursery with no existing reviews or ofsted rating available, but the nursery tour put our minds at ease. We could sense the passion and knowledge from the nursery manager on their vision for the nursery, which we liked. Our son has been attending Spencers Wood Day Nursery for over six weeks now, and we’ve noticed a huge development in his settling there and also in new skills he has learnt. All the staff have been really friendly and welcoming, and our son adores his key worker which really helps! The app is great as well, providing updates throughout the day.
Fantastic nursery. Our son is very happy! The staff are warm and welcoming and really know the children. They are empathetic and they’re there to support families. They communicate well through the app and we regularly receive photos.
My 10-month grandson joined in November and has not been happier. All staff members are so lovely and always keep you updated with everything about your child. He gets lots of activities to do encouraging his learning and has lots of different types of meals which he seems to love. Thanks to everyone at Spencers Wood.
This is a wonderful nursery with excellent staff, management and facilities. The knowledge and care are second to none and our daughter who has struggled with separation anxiety is doing incredibly well and made strong bonds with the staff all thanks to their ethos, knowledge, facilities and understanding. Would highly recommend Spencer’s Wood Day Nursery to any parents.
Amazing staff! Fantastic management! I’m extremely comfortable knowing my daughter is in safe hands. She has settled in so quickly and loves going to nursery on a daily basis, would definitely recommend to friends and family.
All the staff are absolutely incredible! My daughter has taken a lot longer to settle than expected but the staff have gone above and beyond to make sure my daughter, her dad and I are happy with everything. Nothing seems too much for anyone. The app has been a great help and the staff are brilliant and replying to messages and uploading things about the children’s day. Also, there is a wonderful manager! Overall 5 stars! Thank you all so much!